Buying tickets is easy! choose your area, select your ticket from the product catalogue, and then simply choose a payment method.
Your selected Fast Bus region/area is shown on the screen; if you need to change it, tap on the area name to choose a different area.
There is no minimum purchase. You can simply buy the ticket you want in advance of your journey or buy several at once.
All of your purchased tickets are automatically put in your wallet and stored there until 'activated' so you'll always be ready for your bus journey..

How can I pay for my Tickets? You can pay for Tickets using all the below methods: By card (Mastercard or Visa Credit or Visa Debit cards) Pay by G cash Normal opening hours: 8am – 6pm, Monday to Friday.

If you are still experiencing difficulties please contact the fastbus support team on:
Webform: Normal opening hours: 8am – 6pm, Monday to Friday.

The QR code on my ticket won't scan on the bus. If your QR code is not being recognised by the scanner and you have purchased the correct ticket for your journey, don’t worry, your ticket is still valid, just show the ticket to the driver. Take a look at these hints and tips which should help the QR to be scanned: Make sure you are using the correct ticket for the bus services and zones for your journey.
Make sure your phone's app and operating system are updated to the latest versions.
Turn up the screen brightness if possible. Through the settings on your phone, ensure the time on your phone is set to automatic.
If the problem persists, please contact fastbus support team with your journey details: bus stop, service number and ticket purchased - so this can be further investigated. Webform: Normal opening hours: 8am – 6pm, Monday to Friday.

bus tickets must be used only for the specified departure time.
If you miss your bus, the ticket is not refundable or transferable to a future bus.
You must purchase a new ticket.

No drugs, alcohol, or weapons are allowed on the bus or in the luggage compartment. Other large items are subject to the discretion of the driver. This applies irrespective of state laws.
Anyone who is in possession or consuming a prohibited substance can be removed from the bus.

Go through the normal procedure for purchasing a ticket, but put their name as the name for the ticket. Make sure that, if not accompanied by an adult, they are at least 16 years of age.

Reliability is a priority, which includes leaving on time, setting up our schedules to provide accurate arrival times and ensuring we work with the highest quality bus operators.
95%+ of fastBus trips depart within 5 minutes of the scheduled departure time. Many passengers mention in reviews that they are pleasantly surprised compared with other bus options they've taken.
A few passengers are less pleased if they are 5 minutes late and miss the bus (Sorry but we can't sacrifice our service)! Even for those passengers, we do everything we can to get them to their destination.